LET’S REINVENT EMPLOYEE & CUSTOMER EXPERIENCE
Edify connects companies with customers and employees with each other in a new way that makes business interactions as fluid as personal ones. We give users unfettered freedom to communicate naturally by phone, text, email, and video with colleagues and customers just like they do with friends — on one screen, with one click. Combining contact center, unified communications, and API functionality unites the contact center with the rest of the business because customer experience is everyone’s job.
A NEW APPROACH TO THE CUSTOMER EXPERIENCE
Start with giving employees software they don’t hate and watch what happens to how they treat customers.
CONTACT CENTER (CCaaS)
With Edify, users have everything they need to provide the best customer experience, all from one window. And customers can interact with you however they choose across all channels inside a single conversation! Plus, managers and supervisors can see everything they need to see in real time, customize reports and dashboards, and analyze performance with no limitations.
RELY ON A PLATFORM THAT WILL NEVER GO DOWN
PAY ONLY FOR WHAT YOU USE
Transparent usage-based pricing makes business sense that’s not possible with traditional solutions. Get everything you need for $7/agent/day! Read more about pricing models.
CUSTOMER SERVICE TAKES A TEAM. START PLAYING LIKE ONE.
