edify

LET’S REINVENT EMPLOYEE & CUSTOMER EXPERIENCE

Edify connects companies with customers and employees with each other in a new way that makes business interactions as fluid as personal ones. We give users unfettered freedom to communicate naturally by phone, text, email, and video with colleagues and customers just like they do with friends — on one screen, with one click. Combining contact center, unified communications, and API functionality unites the contact center with the rest of the business because customer experience is everyone’s job.

edify
edify

A NEW APPROACH TO THE CUSTOMER EXPERIENCE

Start with giving employees software they don’t hate and watch what happens to how they treat customers.

CONTACT CENTER (CCaaS)

edify CCaaS

With Edify, users have everything they need to provide the best customer experience, all from one window. And customers can interact with you however they choose across all channels inside a single conversation! Plus, managers and supervisors can see everything they need to see in real time, customize reports and dashboards, and analyze performance with no limitations.

edify

RELY ON A PLATFORM THAT WILL NEVER GO DOWN

CCaaS

PAY ONLY FOR WHAT YOU USE

Transparent usage-based pricing makes business sense that’s not possible with traditional solutions. Get everything you need for $7/agent/day! Read more about pricing models.

CUSTOMER SERVICE TAKES A TEAM. START PLAYING LIKE ONE.

CCaaS

Better software. Happy employees. Forever customers.

Give Kelley Communications a call at 414-727-7070 or Contact Us Here to learn more about the Edify solutions that we can provide to you!

“My exclusive partner for cabling, camera and DVR services.”

“I have been using Kelley Communications for many years. Kelley Communications has a very knowledgeable team that has always performed the work in a timely and professional manner. If you are looking for a talented team I would recommend Kelley Communications and their staff without hesitation. Very competitive pricing on Cutting Edge technology and equipment Jacob and his team at Kelley Communications have been a great partner to work with for the past 5 years. Very professional but also personable, and have always gone above and beyond on all projects we’ve worked on together. Highly recommend Kelley Comm for all your security needs.”

“Jacob and his team at Kelley Communications have been a great partner to work with for the past 5 years. Very professional but also personable, and have always gone above and beyond on all projects we’ve worked on together. Highly recommend Kelley Comm for all your security needs.”

“Have used them many times for emergency and non-emergency work. They have always delivered. We have never needed to look anywhere else.”

“Kelley communications and Jacob Horning did a fantastic job installing our security system. They provided a first-class system and have been giving us outstanding service ever since we started using them. I would highly recommend them to anyone.!!”

“If you are looking for a clean professional data cabling and security system !! I would definitely recommend Kelley Communications !!! Great people knowledgeable and professionals. Also Jacob he is the amazing guy to work with!!”

“Todd, the owner, listened to what we wanted out of our security system. He spent the time helping us develop a plan not only for installation of the cameras and recording equipment, but also for the best possible ease of use after the job was done. They were also very conscious of our budget and offered the best possible options for our situation. The installers were polite and knowledgeable. I recommend them.!!”

“I’m currently finishing up a project that requires rolling out wireless access points in some large warehouse environments. We hired KelleyComm to run the network drops and assist us with hanging the access points. Couldn’t be happier with their work. Their tram gave really good advice and accommodated problems we had with our equipment from another vendor arriving late. Thank you so much Todd, Paul, TJ, and the rest of you at Kelley Communications!!”

“Kelley Comm. was a great company to work with. They have helped to improve and organize our infrastructure and we could not be happier. Their team worked closely with us to make sure we were happy with every single change. I give them my highest recommendation and will continue to work with them on other projects in the future.”

“We just wrapped up our second cabling project with Kelley Communications and they have been excellent in every respect. Our projects included a building-wide modernization of all existing data cable and fiber, and most recently a full-floor expansion build-out. Their crews have been professional and courteous, as well as flexible in working around our schedule to minimize systems downtime with students and staff in the building. The work performed has been high quality and the owner communicates regularly to keep us up to date on project status. What was delivered went above and beyond our expectations, and the attention to detail put into the work is readily apparent. Kelley Communications has earned becoming my go-to to call upon for any future cabling projects and I would recommend their services without reservation.”

“I have been Working with Kelley Communications for Over 20 Years! Being a Senior Citizen with a Small Business…Well Mr Kelley goes the Extra mile to make projects go SMOOTH! Whatever the Size of Your Communication Project…You will be Happy with Kelley Communications! Bill Knackert Bedtime Mattress Store West Bend!”